How to make a claim
Usually the process of making a claim is relatively simple but when a disaster happens it's easy to become confused.
Here's a checklist for when you have to make a claim:
- Notify us as soon as possible.
- Tell the police immediately if you
have suffered a theft or malicious damage.
- Take all possible action
to prevent further loss or damage, thereby minimising or reducing the loss.
- Do not admit liability or offer to pay compensation to anyone. Pass all
correspondence - unanswered - to us immediately.
- Tell us immediately if
you receive a solicitors letter, summons, notice of prosecution or similar
communication - and do not acknowledge it.
- Take any immediate action possible
to prevent the event from happening again.
How to make a claim
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