How to make a claim

When we ask our clients why they choose to work with Macbeth, many of them tell us that our claims service is one our most distinguishing features, setting us apart from other insurance brokers.  

If you have to make a claim, we’ll guide you through the process step by step, doing everything we can to make sure it’s settled quickly and efficiently, with the least amount of hassle. To cut down on paperwork, most insurers channel claims through a customer service helpline. If you want us to handle this on your behalf, just let us know.

During office hours
Call us on 0118 945 2944 or email info@macbeths.co.uk
Our official hours are Monday – Friday, 8.00am – 6.00pm, but you’ll often find us in the office from 7.00am – 7.00pm.

Serious incidents out of office hours
You should find an emergency contact number for your insurer on your policy document. If you don’t have the document to hand, we’ve compiled a list of all the emergency helplines for the majority of our insurers.