Navigating Two Worlds …. Balancing Work Between Lanzarote and the UK

Working for a busy Insurance broker presents many challenges, but managing these responsibilities across two countries adds another layer of complexity for me, but splitting my time between Lanzarote and the UK has redefined the meaning of flexibility, efficiency, and work-life balance.

The Workload and Technology Advantage

Dealing with clients on a daily basis in an Insurance Brokers requires meticulous attention to detail and constant availability. Serving High Net Worth clients means being able to deal and assist with complex insurance portfolios, changes to policies and discussing High Value Home Insurance renewals which often requires quick, tailored responses. Balancing this while moving between two different countries demands seamless integration of technology.

Luckily, modern tools such as cloud-based platforms and secure client management systems make it possible for me to securly access client data from anywhere. Whether reviewing a policy in Lanzarote or communicating with a team member in the UK, technology bridges the geographical gap. Having 24/7 access to customer data ensures that client needs are met, no matter the time zone or location, although an added benefit for me is that Lanzarote has the same time zone as the UK.

Time with the Team: Virtual Connectivity

Despite physical distance, team communication remains crucial. My core Macbeth team are based in Reading in the UK, and I attend weekly virtual meetings which allows for insurer product updates, ongoing case and client discussions, and any team working updates. Video calls and collaborative software mean I can be involved in the business operations without being on-site all the time. The availability of operating systems like Teams, Webex and emails helps me manage client communications effectively while staying aligned with the team’s workflow.

Employer Flexibility and Work-Life Balance

Macbeth’s commitment to flexible working arrangements has been a key element in enabling me to split my time between Lanzarote and the UK. Offering the ability to work remotely from either location has granted me the work-life balance I need. Macbeth understands the benefits of giving employees an environment where their well-being needs can be met, they have a culture to thrive in and are trusted and able to deliver the high levels of client service the business is built on.

Lanzarote offers me a quieter lifestyle, perfect for focused work, and when I’m back in the UK I can catch up with all my team and colleagues in person. This balance between focused remote work and in-person meetings has allowed me to manage my career while enjoying the best of both worlds.

In the end, it’s a combination of Macbeth’s excellent support, advanced technology and personal discipline that allows me to thrive, both professionally and personally.

If you’re interested in joining the family visit our Work with Us page or give us a ring.

Call us on 0118 916 5480