I’m delighted to share that Macbeth has been recognised as one of the UK’s Top 100 Independent Insurance Brokers in Insurance Age’s prestigious listing. It follows what’s been a tough but rewarding year, as we build on the success of our first acquisition last year, combined with significant organic growth.
A foundation of independence
Like all industries, insurance is navigating uncertainty and the pressures presented by the pandemic. COVID-19 has seen some insurers struggle with service levels. It’s one reason for the hardening market we find ourselves in. It means higher premiums, tougher terms and less insurers looking to write new business. So, as a team, we’ve had to work a lot harder to deliver the right protection for both our commercial and private clients at a sensible cost. The team’s positively embracing the challenge.
It’s very much been business as usual for us in this time. As a smaller, more agile business, we’ve probably had an advantage over larger firms. We’ve been able to invest in delivering better service levels and ensure that we’re there to support our clients that have been affected by the pandemic. We’ve been lucky enough to have seen the best of the incredibly resilient SME backbone of the country, with some great entrepreneurial success stories.
As a Top 100 Independent Insurance Broker, we’ll be able to collaborate with partner insurers in new ways, potentially resulting in better terms for our much valued, loyal client base. For Ben, me and the rest of the leadership team, maintaining the firm’s culture and independence has always been key.
A focus on organic growth
The Insurance Age editorial team selected brokers based on GWP (gross written premium). Macbeth qualified in the £12m-£19.99m band of the national index.
Following last year’s acquisition of CMJ, we’ve seen organic growth of 15% taking GWP to £16m. We attribute this to a combination of attracting new global clients, enhancing an already exceptional claim offering to support client referral, and further investment in operations.
Our long-term commitment to investing in the Thames Valley has resulted in impressive local growth and, as well as ever, support from regional businesses which we appreciate hugely.
Ultimately, it’s our 33-strong team that has made this happen. I’m incredibly proud of them. They’ve stayed engaged and motivated, despite the challenges of the environment. For us, the future is about continued investment in developing our brilliant people and infrastructure.
It’s great to be recognised at a national level, but we’ll always be a Thames Valley first brand. 2021 is about growing as the region’s leading insurance and financial business.